DavenportLawrence

Strategic Advisory Services Change Management

The DavenportLawrence consulting group is based in North Carolina and focuses on cost reduction and savings for their clients. The group specializes in K-12 education, local government agencies and non-profit organizations assisting with technology and software implementations as well as project management.

Scope of work

DavenportLawrence is a professional services firm that leveraged Elire’s expertise on Change Management for their internal team. Their first engagement with Elire was for their Peoplesoft 9.2 upgrade. The Elire team incorporated Change Management and User Acceptance Testing as a part of the larger engagement to upgrade Davenport’s internal environment to 9.2. The team mapped the full life cycle of processes and held fit gap sessions.

The Challenge

The Elire team faced challenges including the Davenport Lawrance employees bringing resistance to change and not many employees accepting new methodology and various workstreams.

Success delivered

The Elire team successfully presented our Change Management deliverables that helped deliver a successful upgrade. The team ensured that the approach was flexible to accommodate DavenportLawrence and the team implemented a tailored set of training materials for Davenport. The team presented their trainer toolkit, completed readiness surveys to ensure the team was open to change, and ensured proper communications were sent out. Go-live was 1/12/2019.

Interested in learning more about how Elire can assist your Advisory team? Visit our Advisory Services Page or contact our team at [email protected].